At Mystic Aura Scents, we take pride in offering premium-quality perfumes for both men and women. Please read our return and refund policy carefully to understand how we handle product issues.

1. No Refunds Policy

• We do not offer refunds for any purchases. All sales are final once the order is confirmed and paid for.

2. No Returns Policy

• We do not accept returns for any products unless the product is damaged upon receipt.

3. Damaged Products

• If you receive a damaged product, we are happy to offer an exchange. To initiate the exchange process:
  • You must contact us within 48 hours of receiving the product.
  • Please send clear images of the damaged product via email to support@mysticaurascents.com.
  • Once we review and verify the damage, we will arrange for the same product to be sent to you as an exchange.

4. Exchange Policy

• We don’t have exchange policy.

5. Contact Us

If you have any questions or need assistance with a damaged product claim, please contact us at:
Email: support@mysticaurascents.com
Phone: +91 98712 29661