Mystic Aura Scents (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our website, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect several types of information, including:

• Personal Information: When you make a purchase, register for an account, or contact us, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment information.
• Order Information: Details about your orders, such as products purchased, order date, and delivery information.
• Device Information: We may collect information about your device when you access our website, including IP address, browser type, and operating system.
• Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance user experience and gather information about how visitors interact with the site. This helps us improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your orders, including payment processing, shipping, and customer support.
• Communication: To communicate with you about your orders, promotions, or updates related to Mystic Aura Scents.
• Marketing and Promotions: With your consent, we may send marketing communications about our products, offers, and services.
• Website Improvement: To analyze and improve our website’s performance, troubleshoot issues, and enhance user experience.
• Security and Fraud Prevention: To monitor and prevent fraudulent transactions, unauthorized access, or other illegal activities.

3. Sharing Your Information

We may share your personal information with trusted third parties, including:

• Payment Processors: To process your payment securely.
• Shipping Providers: To ensure timely delivery of your orders.
• Service Providers: To assist in website hosting, analytics, and other technical operations.
• Legal Obligations: We may disclose your information if required by law or to comply with legal requests.

We do not sell or rent your personal information to any third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the security of your information.

5. Your Rights

You have the following rights concerning your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in any promotional message.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you interact with the website. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Mystic Aura Scents. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of our website after any changes signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@mysticaurascents.com
Phone: +91 98712 29661